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Grant Reid

Amersfoort, Netherlands


Your friendly neighbourhood IT guy

Employment

Date Job Title Company Responsibilities Additional
2025-Present System Administrator and Site Reliability Engineer Fairphone, Amsterdam
  • Administer third party cloud services
  • Assist IT Support Specialist with advanced tasks
  • Automate and improve our internal Infrastructure using Ansible
  • Develop Infrastructure as Code
  • Monitor and continuously improve infrastructure
  • Plan and implement a improved backup strategy to meet growing demands
  • Support internal teams with maintenance and monitoring of their systems
  • Emergency Response Officer
  • Privacy Advocate
  • Workers Council Representative
2022-2024 IT Support Specialist Fairphone, Amsterdam
  • Administer Google Workspace
  • Automate provisioning of user accounts
  • Deploy Security Awareness Training using Curricula
  • Lead onboarding of new users and ensure they are setup to succeed
  • Manage fleet of >130 MacBooks with Iru
  • Manage inventory utilising self-hosted Snipe-IT instance
  • Provide solutions to issues that users encounter
2019-2021 Catering Specialist CitizenM, Voorschoten
  • Create and prepare the lunch menu
  • Support the catering manager on food ordering
  • Manage food stocks
  • Initiate seasonal ingredient menu to promote sustainability
  • Promote plant based menu
2016-2019 Chef Aran Irish Pub, Amsterdam
  • Manage food stocks
  • Delegate kitchen responsibilities to staff
2016 UK Reviewer Roamler, Amsterdam
  • Review and verify the input data from surveyors

Education & Training


Skills

Code
Bash
Python
HTML
CSS
Infrastructure
Ansible
Disaster Recovery Backups
Docker
OpenTofu
Operating Systems
macOS
Linux
iOS
Android
Soft skills
Empathy
Problem-solving
Patience
Time management
System Administration
Device Management
Documentation
Identity Management
Monitoring

Languages

English - Native
Dutch - Intermediate
Indonesian - Intermediate